Accessible housing

About this guide

If you need suitable, accessible housing your situation may be one of the following:

What you can do about getting suitable, accessible housing depends on which of those situations you are in.

Read the relevant guide, linked above, and then please choose the option most relevant to you below to take action.

What the law states (PDF document to download)

← Read our five Housing discrimination guides by clicking the links to the left

Take action

What kind of problem did you experience?

I was not accepted on the council’s register or was not given enough priority

I am homeless and want to apply for accommodation or want to challenge the decision about my homelessness application

1

Template letter requesting information about a transfer or allocation decision

2

Template letter requesting a review of a transfer or allocation decision

1

Make a homeless application

2

Request for review of homelessness decision letter

This letter may need to be adapted depending on whether the authority has a system of points or banding and how medical priority is assessed.

The advantage of also referring to the Data Protection Act is that there is a time limit for the provision of the information (40 days). Also you are entitled to all relevant information held relating to you, not just the information set out in the Housing Act.

If you do make the request under the Data Protection Act you should send a fee of £10 with the letter.

Download this template letter as a Word document: Template Letter – Transfers and Allocations Info Request

Download this template letter as a Word document: Template Letter – Transfers and Allocations Review Request

Things to remember

Download the template letter to make a homeless application: Template letter – Homeless Application

Things to remember

Download the template letter to request a review of a homelessness decision: Template letter – Homelessness review